Problem management helper for Creatio

Freedom UIIntegration via Creatio APINot certifiedUnsupported

Manage problems connected to cases

Rating Score

Not rated

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Total Reviews

0

All-time review count

Current Price

Free

Free

Category

Case management

Latest Version

Version 1.5

Released: 05 April 2023

Last Updated

May 5, 2025

Latest data refresh

Estimated Revenue

Unknown

Estimated based on current price

Product Description

{'Product description': 'The "Problem management helper" add-on helps you manage problems connected to "Cases" records in Creatio system.', 'Use cases': 'In service business, for example, IT-service companies, simplifying cases and problem management processes will provide good customer service.', 'Key features': 'Replace usual contents of the "Problem" column with a list of all problems connected to this case, in both tile and list view.\nAdd connected problems without opening "Case" record page using "Add problem" button.\nHighlight "Status" field with different colors depending on its status (only for out-of-the-box statuses).\nDelete any of the connected problems with a single click. It deletes only connection to the selected case, not the entire "Problem" record.\nDisplay "Subject", "Owner" and "Status" fields for each connected problem.\nSearch for the connected problems by "Module", "Subject", "Owner" and "Status" with ease. For example, if your query is "performance%indicator%calc", extension will run queries for all order combinations of search terms "performance", "indicator" and "calc" automatically.'}

Support Contacts

Product Compatibility

Product: Service (enterprise)

UI Framework: Classic UI

Version: 7.11.3 and up

DBMS: Any supported DBMS

Platform: .NET Framework

Version History

Version 1.5 - 05 April 2023